Terms of Use – TruReport

Effective Date: June 2025

Disclaimer: This document is for informational purposes only and does not constitute legal advice. You should consult with a legal professional to ensure compliance with all applicable laws.

1. Acceptance of Terms

By creating an account, accessing, or using TruReport (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

TruReport provides users with comprehensive property data, analytics, and insights compiled from various third-party sources and generated by artificial intelligence ("AI"). Services include property details, market trends, neighborhood data, crime statistics, and AI-powered analysis (the "Content").

3. User Accounts

  • Account Creation: You must create an account to access most features of the Service. You agree to provide accurate, current, and complete information during the registration process.
  • Account Responsibility: You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
  • Termination: We reserve the right to suspend or terminate your account at any time for any reason, including for violation of these Terms, without notice.

4. Subscriptions and Payments

  • Subscription Plans: We offer various subscription plans, including free trials and paid tiers. Features and limits are detailed on our Pricing page.
  • Billing: By providing a payment method, you authorize us to charge you the subscription fees on a recurring basis. All payments are handled by our third-party payment processor, Stripe.
  • Free Trial: Free trials are offered at our discretion and may be subject to limitations. You may be required to provide a payment method to start a trial. If you do not cancel before the trial ends, you will be automatically billed for the selected plan.
  • Cancellations: You can cancel your subscription at any time from your profile page. Your cancellation will take effect at the end of the current billing cycle, and you will not be refunded for the current period.

5. Content and Data

  • Third-Party Data: The Service incorporates data from third-party sources, including but not limited to RentCast, Attom Data, and the U.S. Census Bureau. We do not guarantee the accuracy, completeness, or timeliness of this data.
  • AI-Generated Content: Portions of the Content are generated by AI. This Content is for informational purposes only and may contain inaccuracies. You should not rely on it as a sole source of truth for making financial or legal decisions.
  • User-Generated Content: You may be able to save searches and filter preferences ("User Content"). You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display it in connection with providing the Service to you.
  • Intellectual Property: All other Content on the Service, including the TruReport logo, design, software, and text, is the exclusive property of TruReport and its licensors and is protected by intellectual property laws.

6. Commercial Use License

Use of the Service for commercial purposes, including but not limited to real estate brokerage, investment analysis for clients, or data resale, requires a Commercial License. Please contact us via our Help page for more information on obtaining a Commercial License.

7. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any local, state, national, or international law.
  • Scrape, reverse-engineer, or otherwise attempt to extract the data from the Service, except as permitted by a Commercial License.
  • Share your account credentials or allow others to use your account.
  • Misrepresent your identity or affiliation with any person or entity.

8. Disclaimers and Limitation of Liability

  • The Service is provided "as is" and "as available" without any warranties of any kind, express or implied.
  • TruReport does not warrant that the Service will be uninterrupted, error-free, or secure.
  • To the fullest extent permitted by law, TruReport shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of the Service.

9. Changes to Terms

We may modify these Terms at any time. We will notify you of any material changes by posting the new Terms on the Service or by sending you an email. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

10. Contact Information

For any questions about these Terms, please contact us through the form on our Help page.